info@printing-dragons.euMany players have questions about Lizaro casino before they deposit their first euro — here are the honest answers.
Getting Ready
- Verify that you are of legal gambling age in your jurisdiction (usually 18 or 21).
- Have a valid email address and a phone number for verification.
- Prepare a government-issued ID (passport, driver’s license) for KYC checks when you request a withdrawal.
- Choose a payment method: credit/debit card, e-wallet (Skrill, Neteller), or bank transfer. Check available options at the cashier.
- Set a deposit limit — it’s a responsible gambling feature available in your account settings.
- Read the casino’s terms and conditions, especially wagering requirements for bonuses.
Creating Your Account
- Go to the casino’s homepage and click the “Sign Up” or “Register” button.
- Fill in your personal details: first name, last name, date of birth, gender, and contact information.
- Create a username and a strong password (use a mix of letters, numbers, and symbols).
- Select your preferred currency and enter any bonus code if you have one.
- Agree to the terms and conditions and confirm you are of legal age.
- Submit the form. You may need to verify your email by clicking a link sent to you.
- Log in and make a deposit to activate any welcome bonus.
Calculating Your Bonus
Let’s walk through a typical welcome bonus calculation. Suppose the casino offers a 100% match bonus up to €200, with a 35x wagering requirement on the bonus amount. If you deposit €100, you get a €100 bonus. Your total playable balance is €200.
The wagering requirement is: €100 (bonus) × 35 = €3,500. You must wager €3,500 in eligible games before you can withdraw any winnings from the bonus.
To convert the bonus into cash, you need to play through the €3,500. The house edge varies by game, so your expected loss is: €3,500 × (1 – RTP). For a slot with 96% RTP, the expected loss is €3,500 × 0.04 = €140. That means your expected return is €3,500 – €140 = €3,360, but you still need to meet the wagering requirement.
Always check the contribution percentages: slots usually count 100%, but table games might count only 10% or 0%. For example, if blackjack contributes 10%, a €100 bet on blackjack adds only €10 to the wagering requirement.
Tip: Use the bonus calculator tool if available, or calculate manually: (Deposit + Bonus) × Wagering Requirement = Total Wagering Needed.
Security Overview
The casino uses SSL encryption to protect your personal and financial data. This is the same technology used by online banks. In addition, the platform is audited by independent testing agencies for game fairness.
When you request a withdrawal, the casino will verify your identity to comply with anti-money laundering regulations. This process, called KYC, usually involves submitting a copy of your ID, proof of address, and proof of payment method. It can take up to 48 hours to approve.
For extra security, enable two-factor authentication (2FA) if the casino offers it. This adds a code from your phone or email at login to prevent unauthorized access.
Important: Never share your account credentials with anyone. The casino will never ask for your password via email or phone.
Banking & Payments
Deposits are usually instant, while withdrawals take time depending on the method. The table below shows typical processing times and fees.
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Credit/Debit Card | Instant | 1-3 business days | None (but card issuer may charge) |
| E-wallet (Skrill, Neteller) | Instant | Under 24 hours | Some e-wallets charge a small fee |
| Bank Transfer | 1-3 business days | 3-7 business days | Possible bank fees |
| Cryptocurrency (if offered) | Instant | Up to 2 hours | Network fees apply |
If you deposit using a bonus, the wagering requirement must be met before you can withdraw. Also, be aware that some payment methods are not eligible for bonuses — check the terms.
For players in the EU/Nordic region, if the casino holds a Curacao license, note that winnings may be subject to local income tax. Note: Consult a tax advisor to understand your obligations.
Common Problems & Fixes
- Issue: Forgot your password. Click “Forgot Password” on the login page and follow the email reset link. Make sure to check your spam folder.
- Issue: Deposit declined. Try an alternative payment method. Also, ensure your card is enabled for online transactions and has sufficient funds. Some banks block gambling transactions.
- Issue: Withdrawal pending for a long time. Verify that you have completed KYC. If the status shows “Failed,” contact customer support to resolve any document issues.
- Issue: Bonus not credited. Check if you entered a bonus code or if the deposit amount meets the minimum. Sometimes bonuses require opting in — see the promos page.
- Issue: Games not loading. Clear your browser cache and reload. Try a different browser or use the mobile-optimized site. If that fails, the casino may be undergoing maintenance.
- Issue: Responsible gambling controls. To set deposit limits or self-exclusion, go to the responsible gambling section in your account. Use it if you feel you need a break.
Quick Answers
Is the casino licensed?
It operates under a Curacao license, which is common among online casinos. The license ensures fair play and secure transactions.
Can I play on my mobile?
Yes, there is a mobile-optimized website that works on most smartphones and tablets. It is a progressive web app (PWA) — launch it from your browser and you can add it to your home screen for quick access.
What is the minimum deposit?
It depends on the payment method, but typically it’s €10 or the equivalent in your chosen currency. Check the cashier for specific limits.
How long does a withdrawal take?
E-wallet withdrawals are usually under 24 hours, while card and bank transfers take 1-3 and 3-7 business days respectively. The casino processes requests within 24-48 hours after approval.
Are there wagering requirements?
Yes, most bonuses come with wagering requirements, usually between 30x and 40x the bonus amount. Slots contribute 100%, while table games may contribute less.
What games can I play with bonus funds?
Slots and scratch cards typically count fully. Table games like blackjack and roulette may have a lower contribution or may be excluded. Always read the terms.
How do I claim a deposit bonus?
After logging in, go to the cashier, select your deposit amount, and choose the bonus you want to activate. You may need to enter a bonus code provided on the promotions page.
Worth Knowing
When choosing games, pay attention to the return-to-player (RTP) percentage. Slots with high RTP (96% and above) give you a better chance over time. Some popular high-RTP slots include titles from NetEnt and Play’n GO. Table games like blackjack have RTPs above 99% if you play basic strategy, while European roulette has an RTP of 97.3%.
On the other hand, avoid keno and many instant-win games, as they often have RTPs below 90%. Also, be cautious with progressive jackpot slots — their base game RTP is often lower, but the jackpot chance adds excitement.
In the end, the house always has an edge, so play responsibly and set limits.